Why can't the users in my Vault access the Vault? Maurits ter Kuile July 26, 2019 12:36 Updated Follow Scenario 1: The permission role they are in is disabled. Activate the role. Scenario 2: The user is disabled. Activate the user. Related articles I’ve invited users, but they don’t see any content Enable role Enable users Split role from group How can I change my mobile phone number?