Why are not all documents I see in the Vault in my Mass Download? Maurits ter Kuile December 12, 2018 14:24 Updated Follow You don't have downloading permission on all documents in the Vault. You can contact the Vault Admin to grant you more permissions. If you only see one document in the Mass Download please click here. Related articles Why do I only see one document in my Mass Download? How can I mass download all (new) documents? Why are the folder names and/or document names shortened? Copy permissions Set permissions