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  1. Virtual Vaults Help Center
  2. Streamlining the Q&A Process
  3. Answering questions

Open questions

What are Open questions?

Open questions is one of the Q&A section filters, visible only to Q&A Admins.

Open questions are the questions that have no disclosed answer.

Open questions are the combination of:

check__1_.svg New questions: Questions that have been submitted by the question group(s).

check__1_.svg Assigned questions: Questions that have been assigned to Answer Drafters.

check__1_.svg Answers to be approved*: Questions that have a drafted answer, but lack approval. 

check__1_.svg Answers to be disclosed: Answers that have been assigned to you by Answer Drafters.

*only applicable when the Approve answers feature is enabled.

 Q&A Tip: The default order is to list high priority questions first and then show the oldest questions first. You can change the sorting order in the drop-down in the top right of the screen. Read more about sorting and ordering questions.

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