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Open the archive (Windows)

How to open your archive's zip file (Windows)?

To open your zip file in a Windows device, use the steps below. 

1. If you received a closing USB, enter the USB in your flash drive. Otherwise, download the zip file from our platform.

2. Drag the self extracting zip file to your Desktop.

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3. Double-click on the self extracting zip file;

4. Select Extract.

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  Archive Tip: We advised you to extract the file in your Desktop.
If you would like to select a shorter folder path, follow these steps:

i: Select the ... icon
ii: Choose your Local Disk (C:)
iii: Select OK.

5. Paste the decryption key you will find in the email you have received from support@virtualvaults.com in the password pop up screen.

6. Select OK. The self extracting zip file will extract.

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7. Navigate to your Desktop (or location where you decided to extract the file) where you will find the extracted folder named 'USB' with the content and reports of the Vault.

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Still have questions? Our Customer Success team is happy to help. Contact our team on 088 - 238 22 40 or support@virtualvaults.com.

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