How to use categories?
As a Q&A Admin, you can create categories in the Q&A. Use Q&A categories to filter and assign questions. Categories are visible for the Sell and Buy side and can therefore be used by both sides to filter the questions.
Categories will be visible in the i) Q&A overview (see image below);
and in the ii) Q&A Dialogue (see image below).
Q&A Tip: A common way to use the Q&A categories is to add categories named after the main subjects, usually the names of the main folders.