Answer a question as a Q&A Admin
How to answer a question as a Q&A Admin?
To answer a question as a Q&A Admin, use the steps below:
In the Q&A overview open the question you are going to answer:
1. Type your answer in the answer box.
Note: Q&A Admins can always assign questions to Answer Drafters. If you want to learn how to assign questions to Answer Drafters visit Assign question to Answer Drafter.
2. Optionally, add one or more answer references. You can either select an existing document/folder or upload a new document to one of the folders. The added document will be shown as an answer reference in the Q&A dialogue. Visit Answer references to learn more about adding references to your answers.
Q&A Tip: If you have multiple buyer groups, create a separate Q&A folder per buyer group in the Other Documents section. This way you make sure these documents are only disclosed to the right buyer group without creating gaps between index numbers.
3. Click on Disclose to finalize the action.