When the feature approve answers is enabled, Q&A Admins and Answer Drafters will be able to approve an answer before it gets disclosed.
- When the feature is enabled the status Answers to be approved is added to the Q&A dashboard;
- When an answer is assigned to, or saved by a Q&A Admin, the question gets the status Answers to be disclosed;
- Every Q&A Admin and Answer Drafter can approve an answer;
- The amount of approvals is displayed in the Q&A dialog;
- The approvals are not disclosed to the buy side;
- When an answer is amended, all approvals will be discarded;
- The feature is never blocking a Q&A flow. Q&A Admins are always able to disclose an answer, even if it lacks an approval;
- This feature is disabled by default. A Vault Admin can request to enable this feature by email to support@virtualvaults.com;
- Create your own approval flow or approval plan. Here are some scenario's:
Scenario 1: Q&A Admins only
- A question is submitted by the buy side;
- The first Q&A Admin saves an answer;
- The second Q&A Admin approves the answer;
- The first Q&A Admin approves and discloses the answer.
Result: Answer is approved by two Q&A Admins.
Scenario 2: Multiple Q&A Admins and one Answer Drafter
- A question is submitted by the buy side;
- The Q&A Admin assigns the question to an Answer Drafter;
- The Answer Drafter drafts an answer and assigns it back to the Q&A Admins;
- The first Q&A Admin approves the answer;
- The second Q&A Admin approves and discloses the answer.
Result: Answer is approved by two Q&A Admins.
Scenario 3: One Q&A Admin and multiple Answer Drafters
- A question is submitted by the buy side;
- The Q&A Admin assigns the question to the first Answer Drafter;
- The first Answer Drafter drafts an answer and assigns it to the second Answer Drafter;
- The second Answer Drafter approves the answer and assigns it to the Q&A Admin;
- The Q&A Admin approves and discloses the answer.
Result: Answer is approved by Q&A Admin and one Answer Drafter.