- Make sure the feature Watermark is enabled;
- Make sure the feature Mass download is enabled;
- Make sure that the content permissions are set to Download secured PDF.
Be advised that only supported and converted documents are included in the mass download;
Not converted documents with Download secured PDF permission will be included in the Mass Download as a text file. Read more.
NB: In case there are unsupported files, you can decide to grant download permission on these individual documents.