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  1. Virtual Vaults Help Center
  2. Streamlining the Q&A Process
  3. Getting started with the Q&A section

Quick intro to the Q&A flow

How does the Q&A flow work?

As in the Vault, the Q&A has two sides:

check__1_.svg The Buy side asks the questions    Question group 

check__1_.svg The Sell side provides the answers   Answer group

QAA.PNG

1. A Question Drafter creates a question and assigns it to a Question Submitter.

2. This Question Submitter reviews the question and submits it to the Answer group. (Question Submitters can create questions and submit them directly to the Answer group).

3. A Q&A Admin reviews the question and assigns it to an Answer Drafter. (Q&A Admins can provide answers directly and disclose them to the Question group).

4. This Answer Drafter prepares the answer to the question and assigns back to the Q&A Admin.

5. The Q&A Admin reviews the answer and if he/she agrees, the answer is disclosed to the Question group.

6. Question Submitter and Question Drafter review the answer and if necessary they can ask a follow-up question.

  Q&A Tip: If you want to learn more about the different roles in the Q&A, visit Roles in Q&A.

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