How to navigate through the Q&A section?
To learn how to navigate through the Q&A section, click on the explanation that corresponds to your Q&A role.
The image below indicates the main sections of the Q&A dashboard for Q&A Admins.
1. Search: Find questions and answers by using the quick search tool.
2. Filters: Use the set of filters to narrow down your search. Visit Q&A filters: Q&A Admin to learn more about what each of these filters mean.
3. Settings: Use the Settings button to setup question limits for buyer groups. Visit Setting Question limits to learn how to perform this action.
4. Import answers: Use this action to extract a spreadsheet with all unanswered questions, answer the questions offline, and import the file back to the Vault. Visit Import multiple answers to learn more about this functionality.
The image below indicates the main sections of the Q&A dashboard for Answer Drafters.
1. Search: Find questions and answers by using the quick search tool.
2. Filters: Use the set of filters to narrow down your search. Visit Q&A filters: Answer Drafter to learn more about what each of these filters mean.
3. Import answers: Use this action to extract a spreadsheet with all unanswered questions, answer the questions offline, and import the file back to the Vault. Visit Import multiple answers to learn more about this functionality.
4. Order: Change the order of your questions using the drop down menu.
The image below indicates the main sections of the Q&A dashboard for Guest users (both Question Drafters and Question Submitters).
1. Ask question: Click on the Ask question button, to create a question. If you want to learn more about asking questions, visit Ask a Question as a Question Drafter or Ask a Question as a Question Submitter depending on your Q&A role.
2. Search: Find questions and answers by using the quick search tool.
3. Filters: Use the set of filters to narrow down your search. Visit Q&A filters: Question group to learn more about what each of these filters mean.
4. Import questions: Use this button to download an empty spreadsheet to quickly copy and paste offline gathered questions, and import the file back to the Vault. Visit Import questions to learn more about this functionality.