Vault FAQ's

Access to the Vault

• What to do when I see 'You don't have access to any Vaults'?
• Why am I thrown back to the login screen after logging in?
• Why do I see 'There is nothing to show here'?
• Why should I use an authenticator app?
• How can I change my default MFA method?

Roles & permissions

• What are the content permissions for Guests?
• How to view your Vault as a Guest user?
• Why do I see a warning sign next to the folders?
• Can I change a role type of a role?
• Permissions on root level
• Content Admins on root level

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Q&A flow

• Who sees who and who sees what in Q&A?
• Can I freeze the Q&A?
• Can I disable the high priority feature?
• Can I turn off the feature follow-up questions?
• Do I need to set up Q&A categories?
• Can an Answer Drafter see all submitted questions?

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