If you haven't received an invitation email from our platform, check if:
1. The email landed in spam or has been blocked by your company.
- Check your spam or junk folder and any filters in your inbox.
- Check your quarantine inbox, if available, as the email may have been held there.
- Your company's firewall could be blocking the invitation email. Please contact your IT department to add @virtualvaults.com to the trusted senders.
2. The invitation was sent to the wrong email address.
- Check with the Admin that invited you if they used the correct email address. Don't know who the Admin is? Send an email to support@virtualvaults.com
Need help?
Our Support team is available 24/7.
support@virtualvaults.com
+31 (0)88 238 2240