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Change Data Room plan

Updated
Only Admins can change the Data Room plan.
A Data Room starts with a chosen initial subscription plan. There are several options available for managing and updating the subscription.
 
What you can change: 
  • Upgrade the term in your current subscription
    The subscription term can be upgraded, if the current term is not sufficient. The changes will take effect immediately. 
  • Shorten the renewal term
    The subscription will always renew itself with the same duration as the current term. It is possible to choose a shorter renewal term. Keep in mind this won't be of effect immediately, but from the first renewal. 
  • Upgrade your team size
    If the maximum team size has been reached and more Sell Side (Admin, Manager or Contributor) users are needed, you can upgrade your team size. Once again, these changes take effect immediately
Note: be aware that a Data Room can have an unlimited number of guest users (Buy Side) and that upgrading the team size is only necessary if additional Sell Side users are needed.
 
How to change a Data Room plan
Follow these steps to change your subscription: 
1. On the All Projects page, click on the three dots next to the project and select Manage subscription. Alternatively, you can change the plan by navigating to Settings within the Data Room and clicking on Subscription.
  • From My Virtual Vaults / All projects:
DR change plan from my VV.png
  • From the Settings within the Data Room:
DR change plan in DR.png
2. The current plan and billing information can be found here. Click Edit plan to make changes to your subscription. 
HC - 2 Change DR plan.png
3. The current plan is highlighted. Choose your new preferred team size and subscription term duration. Click Save to apply the changes. 
HC - 3 Change DR plan.png

Please be aware of the following:

  • When upgrading the subscription term, the changes will take effect immediately. A new invoice will be sent out, together with a credit invoice for any unused days from your current term.
  • When upgrading the team size, the changes will take effect immediately and will be charged prorated.
  • Selecting a shorter term changes the duration for the renewal term and not the current term.
  • To decrease the size of your team, please contact Customer Success team on +31 (0)88 - 238 22 40 or support@virtualvaults.com.

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