Why am I thrown back to the login screen after logging in?
If you are thrown back to the login screen after your attempt to log in to Virtual Vaults, use the following steps.
Note: The issue is often caused because your computer's date and time is different from the one of your current time zone.
To adjust the time settings, use the steps below:
1. Use the right mouse button on your date and time.
2. Select Adjust date/time.
3. Set your time and time zone automatically.
If you are not able to change your settings, contact your IT-administrator.
Still having issues? Contact our Customer Success team on 088 - 238 22 40 or support@virtualvaults.com. We are available 24/7 to help you.