Archive delivery time

The USB archives are sent via DHL Express from our Rotterdam office. After the archives have been picked up by DHL, the delivery can be followed with the track & trace code that is sent to the requester and the recipient via email.

There are three shipping methods to choose from during the archive request:

• Sent within one business day:
  Requests received on business days after 12.00 CET will be sent within two business days. If the production of the archive is completed on the same day, the delivery is expected by the end of the next business day—within 24 hours.

  Deliveries outside EU and overseas will be up to 72 hours.

• Sent same business day:
  Only available as an option if requested before 12.00 CET on business days. We aim to send the USB archive the same day, with delivery expected by the end of the next business day—within 24 hours.
• Same Day Delivery:
  We aim to produce and send the USB archive on the same day. An express courier will pick up the archive and deliver it immediately at the corresponding address.
• Pick up at our office:
  It is possible to pick up the USB archive at our HQ in Rotterdam. Please select Same Day Delivery and put in the remarks that pick up at our office is preferred.

Do you have questions about the delivery of your closing USB? Our Customer Success is happy to help. Contact our team on +3188 - 238 22 40 or support@virtualvaults.com.