Change mobile phone number
1. Send an email to support@virtualvaults.com
2. Fill in your information details: old number and your email address.
3. Our Customer Success team will contact you to verify the request
Note: The change can only be done if the request comes from the email you are registered in our platform.
Reset your MFA
If you logged in for the first time using an SMS code or another method and later wants to switch to an Authenticator app, please follow the steps below.
1. Send an email to support@virtualvaults.com
2. Fill in the information: I would like to reset my MFA
3. Our Customer Success team will contact you to verify the request
Note: The change can only be done if the request comes from the email you are registered in our platform.
Need help?
Our Support team is available 24/7.
support@virtualvaults.com
+31 (0)88 238 2240