Security key

How to setup a Security key for secure login

Hardware authentication is the strongest multi factor authentication (MFA) option available. A physical security key is required when you login to your account. Next to the security key, it will ask you to confirm that you are a real person via a PIN.

How the security key works

• You’ll need the security key when you sign in to Virtual Vaults.
• Each time you log in, you'll need to insert the security key in your computer and input a PIN.

Set up your security key

1. Go to your User details and click Update settings at Security keys.

2. Click Add security key.

3. Enter your password and click Next.

4. Insert your security key into your computer and click Start.

5. Confirm if the setup is for the correct email and click Ok.

6. Setup a PIN for the security key if this is your first time using this key and click OK.

7. Give this security key a name and click Save.

8. Registration of your security key has been successful.

 Security key Tip: We strongly recommend, after registering your security key, that you setup an authenticator app and/or register a backup security key. In case you lose your security key, you will always have additional ways to authenticate yourself. 

Login with a security key

1. Login with your email address and password and insert your security key when prompted.

2. Input your PIN and click OK to finish your login.

Removing a security key

1. Go to User details and click Update settings at Security keys.

2. Click the bin to remove the key.

Still have questions? Our Customer Success team is happy to help. Contact our team on +3188 - 238 22 40 or support@virtualvaults.com.