No, Q&A categories are not required.
However, they are highly recommended when managing a large volume of questions or when working with multiple buyer groups or subject areas. Categories help organize questions, improve filtering and streamlining assignees.
What Q&A categories can do:
- Allow buy side and sell side users to filter questions by topic or question area (they are visible to both the Question group and Answering group)
- Help Q&A Coordinators assign questions to the correct Answer Drafters based on expertise
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Import organization and efficiency when dealing with many questions
Q&A Tip: Visit Categories to learn all about how to use them.