Streamlining the Q&A Process

Getting started with the Q&A section

• Quick intro to the Q&A
• Roles in Q&A
• Setting up the Q&A workflow
• Q&A Chat

Question Group

• Ask a question as a Question Submitter
• Ask a question as a Question Drafter
• Assigning questions to a Question Submitter
• Issues when assigning questions to a Question Submitter
• Questions assigned to the wrong Question Submitter
• Question reference

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Answer Group

• Answer a question as a Q&A Admin
• Assign a question to an Answer Drafter
• Sorting and ordering questions as a Q&A Admin
• Answer a question as an Answer Drafter
• Answer reference
• Open questions

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