Getting started with the Q&A section
- Quick intro to the Q&A flow
- Understanding the Q&A dashboard
- Roles in Q&A
- My role in the Q&A
- Q&A filters: Q&A Admin
- Activating the Q&A section
Asking questions
- Ask a question as a Question Submitter
- Ask a question as a Question Drafter
- Assigning questions to a Question Submitter
- Issues when assigning questions to a Question Submitter
- Questions assigned to the wrong Question Submitter
- Question reference
Answering questions
- Answer a question as a Q&A Admin
- Assign a question to an Answer Drafter
- Answer a question as an Answer Drafter
- Answer reference
- Open questions
- Upload a new document in the Q&A
Optimizing your Q&A flow
- Sorting and ordering questions as a Q&A Admin
- Setting question limits
- Q&A categories
- Tags in Q&A
- Q&A Chat
- Approve answers